- How to upgrade video card in late 2013 imac for free#
- How to upgrade video card in late 2013 imac serial number#
- How to upgrade video card in late 2013 imac series#
I went into Apple armed with everything I thought I needed to try and take them on. First thing Saturday I rang Apple and made a Genius appointment for yesterday (Tuesday 4th July). When it happened as everyone can imagine I wanted to cry a little. Hi, I have been most impressed with the amount of information on this even in 2017 and want to thank everyone for the comments, posts etc… I experienced a graphics card failure on Friday last week. May I ask what are your sources for the above S/N configurations? Is there anything else I can do now? All in all, it’s a VERY bad day to be an Apple consumer. He basically sent me home packing with his foul attitude.
How to upgrade video card in late 2013 imac for free#
What’s more, he couldn’t do it for free because my 1 year warranty is over -well, duh, it’s the ***2011*** iMac and the replacement program has just been issued in 2013.
How to upgrade video card in late 2013 imac serial number#
He said my iMac is not eligible, and when I told him my serial number indeed ends in one of the above configurations and showed him your article as proof, he immediately discredited it as an unreliable source. According to the employee I would have to wait for 2 weeks for repairs (not possible as I’m working towards a deadline) because the GPUs weren’t in stock, and he also refused to make the replacement for free. I just came back with a bad headache and with the same bad card in my system.
Having read your article, I made a Genius Bar appointment with the local Apple Store (I live in Amsterdam). While I was working on it last week, it broke down with the exact same symptoms. Late last year, Apple announced a replacement program for certain hard drive components in iMacs sold between 20. This is not the first time that iMacs have seen component issues worthy of a replacement program. Additionally, if an affected iMac user had their graphics card already replaced at cost, the customer is said to be eligible for a refund. If the iMac falls within one of the above the serial number categories and is confirmed to have the graphics card issues, Apple will replace the AMD card free of charge up to three years from the computer’s purchase date. The last four characters of the serial number must contain one of the following groups (for example, xxxxxxxxDHJQ): Additionally, the iMacs must fall in the following serial number configurations: Above is a YouTube video demonstrating some of the noted issues.
The problems have been documented over the past couple of years on Apple’s own Support Forums.
How to upgrade video card in late 2013 imac series#
AppleCare, Genius Bars, and Apple Authorized Resellers have been given a series of steps to verify if a customer’s iMac exhibits the graphics card issues. iMac computers with affected video cards were sold between May 2011 and October 2012.Īpple says that the issue is connected solely to 27-inch models with 3.1GHz quad-core Intel Core i5 or 3.4GHz quad-core Intel Core i7 processors.
Apple says that AMD Radeon HD 6970M cards (both 1GB and 2GB configurations) in select versions of these 2011 iMacs could fail:Īpple has determined that some AMD Radeon HD 6970M video cards used in 27-inch iMac computers with 3.1GHz quad-core Intel Core i5 or 3.4GHz quad-core Intel Core i7 processors may fail, causing the computer’s display to appear distorted, white or blue with vertical lines, or to turn black. This iMac was sold between that month and October 2012 when Apple launched thinner models with new internals. The iMac in question is the model released in May 2011 with Sandy Bridge processors and Thunderbolt ports. Apple has opened up one of its rare replacement programs for the graphics card in some mid-2011 iMac configurations, according to a notice issued to Apple Support employees.
0 kommentar(er)
